1. Manufacturer: Control4: Model: Mockupancy Occupancy Simulation: Creator: Control4: Modified Date: Thu Aug 18 06:00:00 MDT 2016: Device Type: OCCUPANCY_SIMULATION.
  2. Oct 22, 2015  Have a device you want to add for which there is no stock driver? Demonstrating how to create and edit a custom driver.
Control4 Driver Wizard Serial

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To communicate with a device connected via universal serial bus (USB), a computer needs the driver, not just for the device itself, but also for the USB controller. Microsoft Windows uses USB universal, enhanced and eXtensible controllers; this enables businesses to connect and use legacy, high-speed and SuperSpeed plug-and-play hardware from the same PC. If you've reinstalled the OS to a workstation but Windows failed to load the USB controllers, or if you want to install updated controllers because the existing drivers are malfunctioning, you can obtain the latest drivers from the manufacturer.

Fresh Install


Click 'Start Control Panel System and Security System.' Review the information next to System Type to see if the OS is 32-bit or 64-bit.


Install and run an application like CPU-Z or Belarc Advisor (see Resources below) to find the system details. Select the 'Motherboard' tab or check under System Model to find the make and model of the motherboard.


Navigate to the motherboard manufacturer's website and browse for the model.


Visual basic for win7 64bit java. Choose your operating system from the options, and then find the USB category.


Download the latest version of the driver for the controller(s) from the website. Double-click the download to launch the installer.


Follow the steps in the wizard to complete the installation of the USB drivers. Restart the computer.

Upgrade Install


Click 'Start,' then 'Control Panel.' Enter 'device' into search and then click 'Device Manager.'


Driver Wizard Software

Expand 'Universal Serial Bus Controllers.' Right-click the enhanced or eXtensible host controller.


Select 'Update Driver Software' from the context menu. Choose 'Search Automatically for Updated Driver Software' from the options.

Driver Wizard Serial


Follow the on-screen prompts to install the latest version of the driver, if applicable. Repeat the above process for additional host controllers.


  • If you purchased your computer from a PC manufacturer, click 'Start All Programs Accessories Command Prompt' and then type 'wmic csproduct get name,identifyingnumber,uuid' (minus the quotes) into the terminal. Press 'Enter' to find the make and model of the PC.


  • Information in this article applies to Windows 7. It may vary slightly or significantly with other versions or products.

References (2)

About the Author

Ruri Ranbe has been working as a writer since 2008. She received an A.A. in English literature from Valencia College and is completing a B.S. in computer science at the University of Central Florida. Ranbe also has more than six years of professional information-technology experience, specializing in computer architecture, operating systems, networking, server administration, virtualization and Web design.

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Cite this Article
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Ranbe, Ruri. 'How to Install a USB Serial Controller.' Small Business - Chron.com, http://smallbusiness.chron.com/install-usb-serial-controller-58823.html. Accessed 09 September 2019.

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Ranbe, Ruri. (n.d.). How to Install a USB Serial Controller. Small Business - Chron.com. Retrieved from http://smallbusiness.chron.com/install-usb-serial-controller-58823.html
Ranbe, Ruri. 'How to Install a USB Serial Controller' accessed September 09, 2019. http://smallbusiness.chron.com/install-usb-serial-controller-58823.html

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